Fraud Prevention &
License Policy

Every completed purchase on LaunchStruc generates a unique software license. Your license key is displayed in your purchase confirmation email in the format LNCH-XXXX-XXXX-XXXX.

This license is the controlling credential for your product. It is tied directly to your payment. If the payment is valid and undisputed, your license remains ACTIVE indefinitely.

Revocation is triggered by the following events:

• Payment dispute / chargeback — revoked automatically within seconds of Stripe notifying us
• Refund issued — revoked when the refund is processed by us or Stripe
• Suspicious activity — revoked manually by LaunchStruc staff following a review
• Violation of our Terms of Service — e.g. reselling or redistributing the source code

Revocation is a condition of the license, not a penalty. It reflects the fact that the underlying payment — the consideration for the license grant — has been rescinded or is under dispute. This is standard practice across software licensing (Adobe, Autodesk, Lemon Squeezy, Paddle, etc.).

LaunchStruc maintains detailed, immutable records of every transaction and download. These records exist to protect both buyers and sellers — and to provide evidence in the event of a payment dispute.

Per purchase, we record:

• Full name and email address provided at checkout
• IP address at the time of purchase
• Billing country and postal code (via Stripe)
• IP address at time of registration (if logged in)
• Timestamp of consent checkbox click ("I agree")
• Stripe Customer ID, Session ID, and Payment Intent ID
• Stripe receipt URL

Per download, we record:

• IP address of the device used to download
• Browser / user-agent string
• Timestamp of each download
• Total number of download events per order
• License status at time of download

Before completing any purchase, every customer is required to check a mandatory consent checkbox confirming they have read and agree to our Terms of Service and this Fraud Prevention policy. This is not a passive link — it is a required action that must be completed before the "Pay" button becomes active.

The exact timestamp of this consent click is recorded and stored with your order. This timestamp is submitted as evidence in any payment dispute to demonstrate that you had full knowledge of our no-refund and license revocation policies before completing your purchase.

If a payment dispute (chargeback) is filed with your bank or card issuer, the following sequence occurs automatically:

1. 1

   Instant revocation

   Your license is set to REVOKED within seconds of Stripe notifying us. All download links return 403.

2. 2

   Evidence compiled

   Our system assembles a full dispute evidence package: purchase IP, download logs, consent timestamp, billing data, Stripe Radar signals.

3. 3

   Response submitted

   We respond to the dispute via Stripe with complete evidence. Our standard response time is within 48 hours of the dispute opening.

4. 4

   Card issuer decides

   The dispute is adjudicated by your card issuer (Visa, Mastercard, etc.) based on the evidence submitted by both sides.

All sales of digital software products on LaunchStruc are final and non-refundable. Source code is delivered instantly upon payment confirmation and cannot be "returned" in any meaningful sense — unlike physical goods, there is no way to verify that a customer has deleted the code after a refund.

• No refunds for change of mind or purchase made in error
• No refunds because you "haven't used it yet"
• No refunds after the download link has been accessed
• Refund considered if product is demonstrably non-functional (contact support within 48 hours)
• Refund considered if you were charged twice for the same product (verifiable via Stripe records)

This policy exists because our products are unique, hand-built codebases. Our Terms of Service contain the full legal terms governing all purchases.

The following actions constitute fraud or abuse and will result in immediate license revocation, permanent account suspension, and may be reported to relevant authorities:

• Filing a chargeback while retaining use of the purchased software
• Sharing, reselling, or redistributing the source code to third parties
• Using stolen or unauthorised payment credentials to purchase
• Submitting false information (name, email, billing address) at checkout
• Using disposable or temporary email addresses to bypass account limits
• Attempting to circumvent license checks or download access controls

If you have a legitimate concern about your purchase — product is non-functional, wrong item delivered, or you believe a revocation was made in error — please contact us before filing a dispute with your bank.

We aim to respond to all support queries within 24 hours. For urgent billing issues, include your order reference (first 8 characters of your Order ID) and license key in your message.