Privacy Policy

1. Information We Collect

We collect information to provide better services to all our users. The types of personal information we collect include:

• Account Information: Email addresses and profile information provided via Google or GitHub OAuth, or when using our Magic Link authentication.
• Transaction Data: Billing details, purchase history, and payment methods (processed securely by Stripe or Paddle). We do not store full credit card numbers on our servers.
• Usage Data: IP addresses, browser types, device information, and timestamps of your interactions with our platform.

2. How We Use Your Information

We use the collected information for the following purposes:

• To provide, maintain, and improve our marketplace and digital asset delivery.
• To process transactions and send related information, including purchase confirmations and invoices.
• To maintain compliance and proof of delivery by logging IP addresses when digital assets are downloaded.
• To send transactional emails (e.g., OTPs, magic links) via our email sub-processor (Resend).

3. Third-Party Sub-Processors

We share your data with trusted third-party service providers only to the extent necessary to operate our services. These include:

• Neon Database: For secure data storage and authentication handling.
• Stripe & Paddle: For secure payment processing and compliance.
• Resend: For transactional email delivery.
• Vercel: For platform hosting and analytics (only if cookie consent is granted).

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and store certain information. We comply with GDPR and CCPA regulations by utilizing a strict Cookie Consent mechanism. Non-essential cookies (such as analytics) are only deployed if you explicitly opt-in.

5. Data Retention & Your Rights (GDPR/CCPA)

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy. Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Request the correction of inaccurate personal data.
• Request the deletion of your personal data ("Right to be Forgotten").
• Withdraw consent for data processing at any time.

To exercise these rights, please contact our support team at support@launchstrac.com.