Refund Policy

Digital source code is fundamentally different from physical products. The moment you access or download a product, you have received the full value of your purchase — the code is in your possession and cannot be "given back."

This policy exists to protect the integrity of our marketplace and the intellectual property of our engineering team. It is consistent with industry-standard practices for digital goods marketplaces (e.g., Gumroad, Lemon Squeezy, CodeCanyon, and similar platforms).

This policy is also explicitly disclosed during the checkout process, on the Stripe payment page, and you must agree to it before your purchase is completed.

To maintain the highest standards of marketplace integrity and to comply with payment processor (Stripe) dispute resolution requirements, LaunchStruc maintains immutable, cryptographically-signed download event logs.

These logs are retained for a minimum of 7 years and are submitted to Stripe as evidence in any chargeback or payment dispute. They have a strong track record of resolving disputes in our favor.

We stand by the quality of every product we sell. In the following rare and clearly defined circumstances, a refund may be issued at our sole discretion:

If you initiate a chargeback or payment dispute with your bank or card issuer without first contacting our support team to resolve the issue in good faith, the following actions will be taken automatically:

We have a strong track record of winning payment disputes due to our comprehensive evidence collection infrastructure. Always contact us first — we are a real team who genuinely want to help resolve legitimate issues.

Have questions about a specific product? Unsure if it matches your tech stack? Reach out before purchasing — our team will give you an honest assessment.